About Us & Policies

 

Anyone who is familiar with the name, Ray Barton Racing Engines (RBRE), knows that we are directly connected with the world’s front running Chrysler and COPO drag cars.  Besides building NHRA competition engines, RBRE develops and assembles all types of internal combustion engines.  RBRE specializes in different levels of engine preparation, whether a daily driver, factory restoration, or an all out race engine.

In addition to building complete engine combinations, RBRE also offers full product lines from parts suppliers you know and trust. RBRE works hand-in-hand with Chrysler, GM and other major manufacturers for parts design and development. This means that many of the products used already have RBRE expertise built in.

At RBRE, 99% of the services provided are done in-house on state-of-the-art equipment. Every RBRE customer benefits from hands on experience. RBRE understands that their success depends on their customer’s satisfaction.

PARTS PRICING INFORMATION

Keeping a Web Site up to date with current vendor prices can be a daunting task.  As such, we do our best to keep our Web Site prices current.  However, sometimes human errors occur or our vendor prices change unexpectedly and our Web site may have incorrect prices.  In this event, we will do our best to work with our customers for satisfaction.

SHIPPING INFORMATION

Parcel Shipments

At Ray Barton Racing Engines, Inc. we will make every effort to accommodate your shipping needs.

We currently offer parcel service to both domestic and international locations with the following policy:

All orders are shipped via UPS, FedEx, or any other reputable package carrier as determined by RBRE.

Shipping and handling charges are determined by the weight of the package.

All parcels shipped by RBRE will include insurance for the contents of the package.

It is a discretion of the package carrier to determine whether or not a signature is required upon delivery unless specifically requested by the recipient before shipment.

Most domestic orders should arrive within 2-5 business days for in-stock items, 10-14 business days for all international in-stock items; please allow additional delivery time for rural zip codes.

You may receive several shipments to complete the fulfillment of your order.

Backordered items will ship when available.

Express Delivery is available upon request.

Due to certain restrictions enforced by package carriers, not all products are available for air shipment.

All international orders may incur duty, taxes and brokerage fees which are the responsibility of the recipient.

Race track shipments are available but may include a substantial NHRA track delivery fee. Collect shipments are not available for race track delivery.

We cannot ship to PO boxes.

Complete Engine Shipments

At Ray Barton Racing Engines, Inc., all of the engines are handled with care from beginning to end, including our shipping procedures.

When your completed engine is ready for shipment, we drain all fluids from the engine and attach it to a shipping cradle. We then place the engine into a pre-fabricated wooden crate that is rated for 3000 lbs and securely fasten it to a pallet.

Once the engine is set into place, we plug all holes and bag the entire engine to prevent any foreign debris from entering the engine during shipment.

The wooden crate also allows ample space surrounding the engine so that you may include any additional merchandise that you may have purchased. Please note that large items such as headers cannot be included in the engine crate and will require additional shipments.

Call today for a free shipping estimate anywhere in the U.S. and Canada. Although we currently do not offer overseas freight options, we will gladly work with you and/or your designated broker to facilitate any foreign transaction.

In order to provide you with an accurate shipping quote, please be sure to have the following information readily available:

1. Shipping Address
2. Will the shipment be delivered to a residential or commercial area?
3. Will you require a lift gate or will this location provide the use of a fork lift to unload the shipment?

All of our freight shipments are prepaid. However, all duties, taxes, and brokerage fees for Canadian shipments are the responsibility of the recipient.

RETURN POLICY

Ray Barton Racing Engines Return Policy

At Ray Barton Racing Engines we strive on providing you with quality products that meet your needs. However, if you are not completely satisfied with your purchase, please return it and we will gladly offer you a refund based on the following return policy:

  • Custom Parts/ Special Order Parts- All custom parts (including but not limited to: pistons, camshafts, electronics, converters, etc.) are returnable only if a defect in workmanship or materials exists in the as received condition.
  • Shelf parts- All shelf items will incur a 20% restocking fee and must be returned with a copy of the original invoice, along with an explanation of the terms under which it is being returned.
  • Under no circumstances will any merchandise be returnable after 30 days from the invoice date.
  • All returned items must be in new condition and include the original packaging.
  • Any claims on damaged goods due to shipping or short shipments must be reported within 5 days of receipt of goods.
  • All returns must be sent prepaid; no collect shipments will be accepted.

Your account will be credited for the amount of the returned merchandise (less appropriate restocking charges) as soon as we receive, inspect and approve your returned goods.

Your return will be processed in one of the following manners:

  • All invoices paid by check, cash, or COD will be refunded by a Ray Barton Racing Engines reimbursement check.
  • All invoices paid by a credit card will receive a credit to that same card.

Please note, credit can only be given to the original purchaser. All international returns with be credited for the same amount paid at the time of purchase. Current exchange rates will not apply. 

Credit will not be given for shipping and handling charges unless a defect in workmanship or materials exists.

If you have any questions regarding your return please contact our sales department.

PAYMENT POLICY

Ray Barton Racing Engines Payment Policy

Payment for all engine work is due in full upon completion. If not paid within 30 days after the completion date, the customer will be liable for interest charges of 1.5% per month of the balance due. Property left on the premises after a year, regardless of the payment status will be treated as "abandoned property" and we will commence charging storage fees at a rate of $15 per day. Ray Barton Racing Engines reserves the right to sell such property to recover all balances due including interest and storage fees.

For Complete HEMI Engines

Payment for complete engine builds (crate engines), is typically billed in 4 payments.  25% of the Sales Order or Estimate is due to order your block and major parts.  Upon receipt of block, 25% is due to acquire additional parts.  Once assembly begins, the 3rd 25% is due. Final payment will be due before shipping or pick-up.  Other payment terms can be negotiated, but may affect delivery time and build priority.